International trip? Check the travel requirements here
Do you want to be in the window seat? Would you like to have more space to stretch your legs? Or do you want to travel with your family or travel companion? Choose the seat that you like the most and travel as you want :) Remember that this service has an additional cost.
Remember that when you buy your ticket from Viva we randomly assign you a seat at no cost. If you want to change your location on the plane, you must purchase this additional service to change your location.
You should also take into account:
The purchase of your additional services on the WEB will be available on Domestic flights up to 2 hours before your flight departure and for International flights up to 3 hours before your flight time.
|Routes within Colombia||From COP 27.000||From COP 29.000||From COP 31.000||From COP 31.000||From COP 37.000||From COP 37.000|
|International Routes||From USD 20.00||From USD 21.00||From USD 23.00||From USD 23.00||From USD 26.00||From USD 26.00|
|Routes within Colombia||From COP 22.000||From COP 24.000||From COP 26.000||From COP 26.000||From COP 32.000||From COP 32.000|
|International Routes||From USD 18.00||From USD 19.00||From USD 21.00||From USD 21.00||From USD 24.00||From USD 24.00|
|Routes within Colombia||From COP 15.000||From COP 17.000||From COP 19.000||From COP 19.000||From COP 25.000||From COP 25.000|
|International Routes||From USD 14.00||From USD 15.00||From USD 17.00||From USD 17.00||From USD 20.00||From USD 20.00|
|Routes within Colombia||From COP 8.000||From COP 10.000||From COP 12.000||From COP 12.000||From COP 18.000||From COP 18.000|
|International Routes||From USD 8.00||From USD 9.00||From USD 11.00||From USD 11.00||From USD 14.00||From USD 14.00|
|Routes within Colombia||From COP 5.000||From COP 7.000||From COP 9.000||From COP 9.000||From COP 15.000||From COP 15.000|
|International Routes||From USD 5.00||From USD 6.00||From USD 8.00||From USD 8.00||From USD 11.00||From USD 11.00|
These are some of the most frequent questions that Viva travelers have asked us, and that you can also ask yourself when you go to choose a different seat than the one assigned to you on the ticket.
If you require special assistance, there is no additional cost! There is also no cost to issue your boarding pass at the airport.
Seat assignment service for passengers needing special assistance has no additional cost for the following passengers:
These are other cases in which the seat assignment service does not have an additional cost for your special assistance request:
If you are traveling with children from 10 days up to 24 months old, you can choose your seat! Remember that they must travel in the arms of one of their parents and will not be able to occupy a seat on the plane. If in your reservation you indicated that you are traveling with a baby, you will be able to choose your seat from the options available for this category. Keep in mind that prices may vary according to the location you choose on the plane.
At Viva we are always mindful of the best interests and comprehensive protection of children. For this reason, if you are traveling with a child under 12 years of age, you must purchase the seat assignment service, to avoid any situation that could compromise their security.
Keep in mind that the price of your seat assignment may vary according to the location you choose on the plane.
You get a window seat if you travel with your pet! :) If you included the service to travel with your pet in your reservation, you can choose seats located next to the windows. Remember that prices vary according to the location on the plane. Learn about our policies on the transport of pets here
Choose your seat through the additional service on our website, from the call center, in the purchase process, at the time of web check-in, or at the airport on the day of your flight or on board the plane. You have from 48 hours up to 2 hours before the scheduled departure of your domestic flight, and up to 3 hours before your international flight to select this service
It’s so easy! Change your seat through our website, from the call center, at the airport or aboard the plane.
If you changed your flight and had already purchased the seat assignment service, you must select it again. Remember that if you choose a higher value seat, you must pay the difference. And if it is one of lesser value, you do not receive a refund.
If your flight is rescheduled, you can have the same seat that you chose before if it is available by automatic allocation of the system.
if the seat you have already purchased is not available, you will be assigned one that has the same characteristics that you selected. If you do not agree with the seat we assigned you, because it does not meet the characteristics of the seat you purchased, you must contact us through the call center or go to the counter at the airport on the day of your flight to have a seat assigned to you that accommodates your needs. If you cannot find a seat that matches the characteristics you purchased, your money will be refunded.
The purchase of your seat only applies for one segment. If you have a connecting flight, you must buy the seat for the other trip. Remember that this service applies only per route and per person.
You don't have to buy the seat assignment service to have a seat on the plane. With Viva you choose how and where you want to fly. If you have no problem traveling in any row, the system randomly assigns you a seat as soon as you check-in, either through our website, from the call center, or at the airport.
If you want to fly in a seat next to the emergency exit, you must meet the following requirements: